Adding American Express to your merchant account is a simple process
1.Access and Print our Add Amex Form by CLICKING HERE
2. Call Amex Customer Service at 1-800-528-5200 and open an Amex merchant acct by phone.Have a pen and paper handy as they will assign you an Amex merchant number over the phone.
3.Complete the ADD AMEX form, by following the three steps:
STEP 1 - Entering the new Amex Merchant Number – just provided to you from Amex. STEP 2 – Sign the form.
STEP 1 – Submit the form via fax or email using the information provided.
Once your form has been submitted, please allow 2-3 business days for Amex to be added to your account.
Commonly Asked Questions
Q:
Who do I contact to check the status?
A:
Contact your merchant service provider to verify that Amex has been added to your merchant acct.
Q:
How long should the process take?
A:
Amex should be added to your account within 2 - 3 days of you submitting the Add Amex form.
Q:
Will Amex show up on my merchant acct statement?
A:
Merchants will receive a separate Welcome Kit from Amex as well as a separate monthly statement from Amex.
Merchant Accounts, Check By Phone, Credit Card Processing solutions, Terminals, and more.
Paybyweb Inc. is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA & Registered Agent for e-Online Data. American Express requires separate approval.
